🌸 Our Customer Care, Handmade Promise & Sustainability Commitment

At Heming K Creations, everything begins with care – care for our customers, care for our craft, and care for the world we share. Every piece we make is thoughtfully designed, lovingly handcrafted, and wrapped with intention, so your experience feels personal, meaningful, and memorable from the moment you place your order to the moment it arrives at your door.

Handmade With Heart

Each item is created by hand in Milton Keynes, using quality materials and a deep passion for craft. No mass production, no shortcuts – just thoughtful making and attention to detail in every stitch, wrap, and finish.

Because our products are handmade, each one carries its own unique character. Slight variations in colour, size, or texture are part of the charm and authenticity of handcrafted work, ensuring your piece is truly one‑of‑a‑kind.

Most items are made to order, allowing us to tailor colours and details to your preferences. Your order is usually crafted and dispatched within 2–3 days, and we’ll always keep you informed if we need a little extra time during busy seasons.

Customer Care You Can Count On

We believe that great customer care is rooted in kindness, clarity, and genuine connection. When you reach out, you’re speaking directly with the maker — someone who knows your item inside out and truly cares about your experience.

Whether you’re seeking a custom design, choosing a gift, or simply have a question, we’re here to help with warmth, honesty, and enthusiasm. If something isn’t quite right, we’ll work with you quickly and fairly to make it better.

Every order is packaged with care, using materials that protect your item while still offering a special unboxing moment. We want your parcel to feel like a gift — even if it’s one you’re giving yourself.

Our Sustainability Promise

Heming K Creations was built on the belief that handmade items should feel good in every way – beautiful to receive, meaningful to give, and gentle on the planet. That’s why we source many of our fabrics from The Croft Mill, choosing factory cut‑offs and giving them a second life through thoughtful design. It’s our way of reducing waste while celebrating the quality and character of materials that deserve to be used and loved.

We also take great care with our packaging. Wherever possible, we use eco‑friendly, recyclable, and reusable materials, including kraft paper, paper tape, tissue, and minimal plastic. Every parcel is wrapped with intention, ensuring your gift feels special while keeping our environmental footprint small.

At the heart of our business is a simple idea: to create everlasting blooms – flowers that don’t wilt, don’t fade, and can be cherished or gifted forward again and again. It’s a celebration of meaningful giving, thoughtful making, and sustainability woven into every creation.